Refund policy

Return & Refund Policy – RadShop

Effective Date: 22 February 2026
Email: nakulgajbhiye99@gmail.com
WhatsApp: 9131068434

Welcome to RadShop. We value your trust and aim to provide quality products with a smooth shopping experience.

1. 3-Day Return Policy

We offer a 3-day return policy, which means you have 3 calendar days from the date of delivery to request a return.

To be eligible for a return:

  • The item must be unused and in the same condition that you received it.

  • The item must be in its original packaging.

  • Proof of purchase (order number or invoice) is required.

  • An unboxing video is recommended for damaged, missing, or wrong item claims.

  • Items sent back without requesting a return first will not be accepted.

2. Non-Returnable Items

The following items cannot be returned:

  • Personal care items

  • Innerwear or hygiene-related products

  • Perishable goods

  • Digital products (if applicable)

  • Items damaged due to misuse, improper handling, or normal wear and tear

3. Return Process

To start a return request, contact us at:

📧 Email: nakulgajbhiye99@gmail.com
📱 WhatsApp: 9131068434

After your request is approved, we will provide return instructions.

  • Customers may be responsible for return shipping charges unless the item received is damaged, defective, or incorrect.

  • Returns sent without approval may not be accepted.

4. Damaged, Defective, or Wrong Items

If you receive a damaged, defective, or wrong product:

  • Contact us within 48 hours of delivery

  • Share clear photos and/or video proof of the issue

  • We will review the case and arrange a replacement or refund if approved

5. Refunds

Once we receive and inspect the returned item:

  • We will notify you regarding the approval or rejection of your refund

  • If approved, the refund will be processed within 5–7 business days

  • Refunds will be credited to the original payment method

Please note:

  • Shipping charges are non-refundable unless the product received was damaged or incorrect

  • COD charges (if applicable) are non-refundable

6. Order Cancellation

Orders can be cancelled within 12 hours of placing the order.

Once an order has been processed or shipped, cancellation will not be possible.

7. Important Note

We reserve the right to refuse returns or refunds in cases of suspicious activity, repeated return requests, or policy misuse.